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MONDO INFANO Privacy Policy

Here you will find all information regarding how we process personal data

Part 1. General Information on Using the Website

§ 1 Data Controller

  1. We are the controller of personal data – MONDO INFANO sp. z o.o., with its registered office in Łódź at ul. Bronisławy 22 (93-308 Łódź), KRS 0000994548, REGON 523250976, NIP 9820388019, hereinafter referred to as “Mondo Infano” or the “Controller”.
  2. You can contact us:
    1. by e-mail at pomoc@mondoinfano.pl;
    2. by post, using the details provided in paragraph 1 above.
  3. Registered Users may also contact us via the chat available after logging in.

§ 2 Definitions

  1. Capitalised terms shall have the meanings set out below:
  2. “Controller” – the entity described in § 1 above;
  3. “Visitor” – a person visiting the Website;
  4. “GDPR” – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC;
  5. “Service” – the service operated by the Controller under the name “Mondo Infano”, intended for entities providing services involving the organisation of educational activities at preschool facilities and their associates, enabling the management of activities and settlements with clients, as well as communication between the Client, Promoters and Instructors and Parents, made available through the Website;
  6. “Website” – the website available at https://mondoinfano.pl and its subpages;
  7. “User” – a person visiting the Website who has created an account and has been granted access to the Service in accordance with the terms set out in the Terms and Conditions.

§ 3 General Rules for the Processing of Personal Data

  1. Our Website may be used without providing personal data.
  2. Any personal data provided by a Visitor while using the Website or collected by the Controller while the Visitor uses the Website is processed in accordance with the GDPR and applicable personal data protection laws.
  3. The Visitor has the right to:
    1. access their personal data;
    2. rectify their personal data;
    3. request the erasure of their personal data in the circumstances provided for by the GDPR;
    4. restrict the processing of their personal data to the extent provided for by the GDPR.
  4. In addition, the Visitor has the right to object where the Controller processes personal data on the basis of a legitimate interest (as referred to in Article 6(1)(f) of the GDPR):
    1. for direct marketing purposes – such an objection does not require justification;
    2. on the basis of other legitimate interests pursued by the Controller – such an objection must be justified by reasons relating to the particular situation of the data subject.
  5. The Visitor also has the right to lodge a complaint with a supervisory authority. In Poland, this is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).
  6. The Visitor’s personal data may be disclosed to:
    1. providers of tools used for marketing and Website traffic analytics;
    2. entities providing Website hosting services.
  7. Under no circumstances do we make automated decisions concerning Visitors in connection with the operation of the Website that produce legal effects concerning them or similarly significantly affect them.

§ 4 Contact Form

  1. A contact form is available on the Website (at: https://www.mondoinfano.pl/kontakt/). It allows Visitors to send us an enquiry after providing their e-mail address, the subject of the enquiry and the content of their question. We process the e-mail address provided for the purpose of handling the enquiry. Providing an e-mail address is necessary to use the form and receive a response from us.
  2. The legal basis for processing personal data submitted via the contact form is Article 6(1)(f) of the GDPR, i.e. Mondo Infano’s legitimate interest in handling the enquiry submitted through the form.
  3. Where data is processed on the basis of the Controller’s legitimate interest, the Visitor has the right to object to such processing.
  4. The Visitor’s personal data may be processed for the period necessary to provide a response and handle the request. Depending on the nature of the request, the data may also be processed until the expiry of the limitation period for any potential claims.

§ 5 Cookies

  1. We use cookies on the Website. Cookies are small text files stored on the Visitor’s end device. Cookies may be read and used for the purposes described below.
  2. By storing cookies on the Visitor’s device, we may access the information contained in them and use it for the following purposes:
    1. maintaining the session during a visit to the Website and ensuring the Website’s full functionality and proper operation, in particular with respect to subpages enabling the use of the services described in the Terms and Conditions;
    2. collecting information about activities performed on the Website and the content that interests Visitors;
    3. statistical purposes;
    4. analytical purposes;
    5. ensuring the security of the Website.
  3. We may use various types of cookies:
    1. session cookies, which remain in the web browser’s memory until the browser is closed;
    2. persistent cookies, which remain in the web browser’s memory until they are deleted;
    3. third-party cookies originating from providers of tools used for Website analytics.
  4. To manage consent to the collection of cookies, the Controller uses WordPress together with the Impreza theme.
  5. Depending on the browser configuration, the Controller may use cookies to collect information about Visitors’ profiles, such as their interests, location, age, education and other data that make it possible to determine, on an aggregated basis, the preferences of a particular group of Visitors, but which, as a rule, do not lead to the direct identification of individual Visitors.
  6. Visitors may configure their web browser so as to prevent cookies from being stored on their device.
  7. Cookies may also be deleted after they have been stored. For this purpose, Visitors may use the relevant functions of their web browser, dedicated software or appropriate tools available within their operating system.
  8. Configuring the web browser to prevent or restrict the storage of cookies may limit the functionality of the Website, which is particularly relevant for Users. Deleting cookies while a service is being provided may have similar effects.
  9. When using the Website, third-party cookies may be installed on the Visitor’s device, i.e. cookies originating not directly from us but from third parties.

Part 2. Additional Information for Registered Users

§ 6 Processing of Personal Data in Connection with a User Account

  1. Access to the Service is available after an account has been properly created in accordance with the rules described in the Terms and Conditions.
  2. For the purpose of creating and maintaining an account, Mondo Infano processes the User’s first name, surname and e-mail address. Providing this data is necessary to create an account.
  3. The legal basis for processing the User’s personal data is Article 6(1)(b) of the GDPR, i.e. performance of the agreement between the Controller and the User. Where any complaints or reports concerning the Service are submitted to Mondo Infano, the legal basis may also be Article 6(1)(f) of the GDPR (the legitimate interest consisting in reviewing the report and clarifying the matter) or Article 6(1)(c) of the GDPR, depending on the nature of the report.
  4. Where data is processed on the basis of a legitimate interest, the User has the right to object in accordance with the rules described in § 3.
  5. We process the User’s personal data as the Controller for the duration of the agreement and, after its termination, for the period required by law in order to document the performance of our service for the client in accordance with the Terms and Conditions. If a complaint is submitted, we process the relevant data for the duration of the complaint-handling process and subsequently until the expiry of the limitation period for any potential claims related to the matter.
  6. Due to the nature and functionality of the Service, the User may provide the Controller’s client or the promoter whose activities they use with the relevant consents in the “Consents” section. The User may also review the privacy policy there.
  7. A User who is an employee of the Client may use the live chat option available within the Service. The chat software is provided by tawk.to Inc. and Tawk.to Ltd., which operate in accordance with GDPR requirements concerning the protection of Users’ privacy and meet the requirements applicable to transfers of personal data outside the European Economic Area.
  8. A User who is the parent or legal guardian of a child enrolled in activities through the Service may also make payments using the online payment system provided by PayU S.A. In such cases, personal data is processed for payment purposes in accordance with the rules established by the payment service provider, as set out in the terms and conditions available at all times through the payment gateway.